0000860: Crash when using Dell sensor settings

(0004464)
tr2k (reporter)
2009-02-15 23:30

Do you have a solution for this problem? I use the same laptop with a Vista x64 system and get the same exception on start after setting "Dell support".

Exception on start with 4.37:
Access violation at address 0062E23F in module 'speedfan.exe'. Read of address 00000038.

(0004467)
alfredo (manager)
2009-02-16 09:06

DELL support automatic detection can't work on every hardware. That's the reason why it can be disabled in CONFIGURE / OPTIONS. Unfortunately, there are a lot of users that use *custom* BIOSes containing DELL signatures to fake Windows into thinking to be installed on a DELL, thus requiring no key.

@tr2k
Which is your motherboard model? Is it from DELL?

(0004468)
tr2k (reporter)
2009-02-16 09:33

According to CPU-Z its DELL Inc. 0YD479. Other information you will find in the cpuz.txt attachement.

(0004469)
alfredo (manager)
2009-02-16 09:51

Does SpeedFan work if you disable DELL support?

(0004475)
alfredo (manager)
2009-02-16 10:18

After looking at different reports it seems that this issue happens when using a 64 bit OS. I will look at my source code.

(0004476)
tr2k (reporter)
2009-02-16 10:22

After deleting config files SpeedFan works but without fan control.

(0004593)
alfredo (manager)
2009-03-04 10:21

The forthcoming beta won't try to access DELL sensors on 64 bit systems.
This fixes this issue.

Issue History
Date Modified	Username	Field	Change
2007-05-02 00:30	azzlack	New Issue
2007-05-02 00:30	azzlack	Video Card Model	=> Nvidia GeForce 7900GS
2009-02-15 23:30	tr2k	Note Added: 0004464
2009-02-15 23:31	tr2k	Issue Monitored: tr2k
2009-02-15 23:31	tr2k	Issue End Monitor: tr2k
2009-02-16 09:06	alfredo	Note Added: 0004467
2009-02-16 09:06	alfredo	Status	assigned => acknowledged
2009-02-16 09:32	tr2k	File Added: cpuz.txt
2009-02-16 09:33	tr2k	Note Added: 0004468
2009-02-16 09:51	alfredo	Note Added: 0004469
2009-02-16 10:17	alfredo	Relationship added	has duplicate 0001327
2009-02-16 10:18	alfredo	Note Added: 0004475
2009-02-16 10:22	tr2k	Note Added: 0004476
2009-03-04 10:21	alfredo	Note Added: 0004593
2009-03-04 10:21	alfredo	Status	acknowledged => resolved
2009-03-04 10:21	alfredo	Resolution	open => fixed
2009-03-04 10:21	alfredo	Fixed in Version	=> 4.38 beta

Notes
(0004464) tr2k (reporter) 2009-02-15 23:30	Do you have a solution for this problem? I use the same laptop with a Vista x64 system and get the same exception on start after setting "Dell support". Exception on start with 4.37: Access violation at address 0062E23F in module 'speedfan.exe'. Read of address 00000038.

(0004467) alfredo (manager) 2009-02-16 09:06	DELL support automatic detection can't work on every hardware. That's the reason why it can be disabled in CONFIGURE / OPTIONS. Unfortunately, there are a lot of users that use custom BIOSes containing DELL signatures to fake Windows into thinking to be installed on a DELL, thus requiring no key. @tr2k Which is your motherboard model? Is it from DELL?

(0004468) tr2k (reporter) 2009-02-16 09:33	According to CPU-Z its DELL Inc. 0YD479. Other information you will find in the cpuz.txt attachement.

(0004469) alfredo (manager) 2009-02-16 09:51	Does SpeedFan work if you disable DELL support?

(0004475) alfredo (manager) 2009-02-16 10:18	After looking at different reports it seems that this issue happens when using a 64 bit OS. I will look at my source code.

(0004476) tr2k (reporter) 2009-02-16 10:22	After deleting config files SpeedFan works but without fan control.

(0004593) alfredo (manager) 2009-03-04 10:21	The forthcoming beta won't try to access DELL sensors on 64 bit systems. This fixes this issue.